Address
Metropolitan Water Reclamation District of Greater Chicago
100 East Erie Street
Chicago, IL 60611
312-751-5600

Citizen's Incident Reporting
To report odors, water pollution, waterway blockages, or other incidents, visit our Citizen's Incident Reporting page.

Citizen Emergencies or Complaints Regarding Facilities:
Call 24/7 System Dispatcher and Waterways Center: 312-787-3575

Or

Call the plant if you have a concern or complaint about a specific facility. These numbers are also answered 24/7.

Calumet Water Reclamation Plant: 773-256-3538

Kirie Water Reclamation Plant: (Des Plaines)  847-375-2507

Hanover Park Water Reclamation Plant: 630-736-4200

Lemont Water Reclamation Plant: 630-257-7371

Egan Water Reclamation Plant: (Schaumburg)  847-584-5410

Terrence J. O'Brien Water Reclamation Plant: (Skokie) 847-568-8380

Stickney Water Reclamation Plant: 708-588-4079

Report blockages and debris in streams 
Small Stream Maintenance 312-787-3575

Report illegal dumping of waste into waterways or sewers or complaints of water pollution 
800-332-3867

Media Contact or Other Community Affairs
If you are a member of the media, please send your questions with deadline to 
Allison Fore, Public and Intergovernmental Affairs Officer
forea@mwrd.org. 

If you would like to receive MWRD notifications, media advisories and press releases, please send your name, email address, and organization to public.affairs@mwrd.org.

Public Affairs Office: 312-751-6633
public.affairs@mwrd.org

Whistleblower and Anti-Retaliation Procedures 
Freedom of Information Act Requests